Our goal is to make sure you know how we collect, use, share and store your personal data when you create a Tsingoal account, submit form via our website, interact with our customer support specialists and visit Tsingoal websites and app/software covered by this privacy policy.
When You Submit Form via Website
Tsingoal stores information such as your name, email address, country, phone number,company name, business request etc. so that Tsingoal can contact you based on provided information and request.
When You Buy Products
When you buy products from Tsingoal, we ask for information such as your name, address, company name and phone number so we can get your order processed and shipped to you.
When You Use Ranging Features
We need to collect your devices’ relative distances, of which, corresponding information such as Tag ID, distance, time stamps and duration will be stored in the tag. But the data itself is only transferred via gateway to user’s own defined server / cloud.
When You Use Location/ranging features
We need to collect your device’s location, of which, corresponding information such as Tag ID, location, time stamps and duration will be stored in the tag. But the data itself is only transferred via gateway to user’s own defined server / cloud.
When You Contact Tsingoal
We know you want to stay off the grid, but we may collect things such as your contact and device information during support calls to ensure that you get the help you need.